Some of the products that we offer are very heavy and may require special equipment to move.
Products like pool tables may require technicians with specialized skills to properly assemble.
It is up to you to remove the item from the truck yourself. The driver is not required to help remove the item. We strongly recommend Liftgate Service and having a second pair of hands to help you. You may select this option at checkout.
Curbside Liftgate Delivery:
You may order liftgate service at the time of purchase . The driver will remove the item from the truck for you and place it on the curb. It is your responsibility to then move the item inside. We recommend having a dolly and a friend to help.
Front Door/Garage Delivery:
The driver will remove the item from the truck and place it by your front door or in your garage. It is your responsibility to then move the item to the final location.
White Glove Delivery:
A 2-man team will bring your item inside your home and set-up the item for you.
With this service, the driver will remove the item from the truck and bring it inside to the specific room of your choice. If the delivery address is difficult to access, if there is more than one flight of stairs, or if another obstacle presents itself, additional charges may apply.
The carrier will deliver during business hours, from Monday thru Friday. You will receive a call to schedule an appointment, giving you a 4-hour window. Incurred charges are given for missed schedules.
Assembly Service: The carrier will offer light set-up (e.g. pieces will be screwed or bolted together, set pieces next to each other, or on top of each other) limited to 30 minutes.
For pool tables we will provide an experienced technician to fully assemble your order including leveling, slate placement and felt installation